FAQ
Questions, answered
Short answers to the questions we get most.
Payment & refunds
Do I need a monthly subscription?
No. Every system is a one-time purchase and yours permanently. No auto-renewal, no hidden fees.
Which payment methods do you accept?
KNET, Apple Pay and Visa/Mastercard through MyFatoorah. Prices are in Kuwaiti dinar.
Can I get a refund?
Yes. A full refund within 7 days of purchase if less than 10% of the programme has been used; after that we decide case by case, and a service that is faulty or not as described is always put right. Request it from your orders page and we refund to the original payment method.
Can I switch systems after buying?
You keep whatever you bought permanently and can repeat it. If you want a different system, you buy it separately and both stay in your dashboard.
Training
I'm a complete beginner — where do I start?
The 4-week Starter system. Full-body sessions, the main lifts taught properly, and loads that begin light and progress.
I can't train five days a week
Take the 3-day version of any system. Same logic, same progression, spread across three slightly longer sessions.
I train at home — will this work?
The current systems assume an equipped gym. The AI assistant suggests substitutions for the equipment you have, but honestly: with no weights at all, a gym-based system is the better investment.
Kuwait & Ramadan
How does the Ramadan plan work?
When Ramadan starts, meals move to suhoor, iftar and after Taraweeh, training volume drops automatically, and reminders shift to sensible slots after iftar or before suhoor.
Is there content specifically for women?
Yes — a full women's track focused on glutes and the posterior chain, with an option for modest demonstration media you can enable in your profile.
Do reminders respect prayer times?
Yes. Reminders and sessions never land inside a prayer window, and Friday prayer is accounted for in the schedule.
Does the meal plan use food sold in Kuwait?
Yes. Machboos, harees, jireesh and shawarma with real macros — not chicken and broccoli every day — and an alternative for every item.
AI features
What exactly is the AI Future Self preview?
You upload a photo and choose a timeframe, and the system produces an illustrative image. It is a simulation, not a promise — real results depend on your consistency, nutrition, sleep and genetics.
Privacy
Are my photos and data protected?
Progress photos and Future Self images are stored privately and shown only to you. We strip metadata from every image you upload, and you can delete your account and data entirely from settings.
Nutrition
Does the nutrition plan replace a dietitian?
No. It is general information built from established equations. If you have a medical condition, are pregnant or take medication, speak to a professional before changing your diet.