Terms & Conditions

1. Who we are

SSF WORKOUTS is operated by SSF WORKOUTS, commercial registration number To be published, address: Kuwait City, State of Kuwait. You can contact us at support@ssfworkout.com or +96500000000.

We sell structured training programmes and a nutrition add-on as digital services, priced in Kuwaiti dinar. By opening an account or making a purchase, you agree to these terms, our Privacy Policy and our Refund Policy.

2. Your account

• —You must be 18 or over to open an account and to use any part of the platform.
• —You sign in with a one-time code that we send by SMS to your Kuwaiti mobile number. Never give that code to anyone. We will never ask you for it.
• —You are responsible for what happens on your account. If you think someone else has used it, tell us straight away.
• —The details you enter, such as your age, height, weight and goal, must be accurate, because our calculations are based on them.

3. What you buy

• —Training programmes are a one-time payment: currently 9.900, 19.900 or 39.900 KWD, depending on the package. There is no subscription and no automatic renewal, and we never charge you again for the same programme.
• —The price on the checkout page is the final price. It is in Kuwaiti dinar, there is no VAT in Kuwait, and we add no other fees. Before you pay, the checkout page shows what you are buying, the total and the payment methods.
• —Delivery: as soon as MyFatoorah confirms your payment, the programme appears in your dashboard. All your orders are listed under Orders, and we also email you a receipt if you have given us an email address.
• —Fixed edition: you get the edition of the programme that was published when you bought it. Changes we make later do not alter your edition.
• —How long access lasts: you keep access for as long as your account is open and the platform is running. If we ever decide to close the platform, we will give you reasonable notice first so you can download your data.
• —Price changes: we may change prices for future purchases. A change never affects an order you have already paid for.

4. The nutrition add-on

• —The add-on belongs to one training programme. You can create plans during that programme's nutrition window, which starts the first time you start the programme and lasts for as many days as the programme does. If you buy the add-on part-way through, you get the days that remain, and the checkout page tells you how many before you pay. Pausing or restarting the programme does not extend the window.
• —Before your first plan, you answer a short health screening (see section 7).
• —After your first plan, you can ask for a new one every 10 days, using a weight you recorded in the previous 72 hours.
• —Plans you have received stay readable after the window closes.
• —The add-on includes two Future Self illustrations. An attempt that fails does not count.

5. Payment

Payments are processed by MyFatoorah, a Kuwaiti payment company, by KNET, Visa, Mastercard, Apple Pay or the other methods shown on the checkout page. You enter your card details in MyFatoorah's payment form, so we never see or store your full card number. An order counts as paid only once MyFatoorah confirms the payment to us.

6. Refunds

The Refund Policy explains when you can get your money back. In short: a full refund within 7 days of purchase if you have completed less than one tenth of the programme, and otherwise we look at each case on its merits. If a service is defective or not as described, you always have the right to have it put right. Nothing in these terms reduces your rights under Kuwaiti law.

7. Health and safety

• —SSF WORKOUTS gives general fitness and nutrition guidance for healthy adults. It is not medical advice, diagnosis or treatment.
• —Talk to a doctor before starting any programme, especially if you have an injury or a health condition, are pregnant, or take medication. Stop straight away and get medical help if you feel chest pain, dizziness, unusual shortness of breath or any pain that is not normal.
• —You are responsible for training within your limits.
• —Before we create an automated nutrition plan, you answer a health screening. We will not create an automated plan if you are pregnant or breastfeeding, take medication, are having treatment or have a diagnosed condition, have a history of an eating disorder, have a severe allergy, report another nutrition risk, are underweight for your height, or are aged 18 or 19, or if you answer "not sure" to one of these questions. In those cases, please speak to a doctor or a qualified dietitian.
• —Plans are built to avoid the foods and allergens you tell us about, but always read food labels yourself.

8. AI features

• —Nutrition plans are put together with the help of Anthropic's Claude AI, exercise-swap suggestions also use it, and Future Self illustrations are made with Google's Gemini AI. These features need your separate, optional consent. See the Privacy Policy for what is sent and where.
• —We calculate calories, macros and portions ourselves, and we check every plan before you see it. Even so, AI output can contain mistakes, and it is not a promise of results.
• —A Future Self image is an AI illustration, not a prediction, and the image itself is marked to say so.

9. Acceptable use

• —Your access is personal and cannot be transferred. You may not share your account, resell, copy or redistribute our content, or use it to build a competing product.
• —Only upload photos of yourself. Do not remove the AI marking from a Future Self image or present it as a real result.
• —Leaderboard aliases must not contain phone numbers, links or offensive words, and we review every alias before it appears.
• —Exercise images are licensed to us on their own terms (see the Media Licences page).

10. Suspension and closure

We may suspend or close any account that breaches these terms, for example by sharing access or redistributing content. If we close an account for a breach, no refund is due, except where the law gives you a right to one. You can close your own account at any time from Settings.

11. Complaints

If something goes wrong, contact us at support@ssfworkout.com or +96500000000. We aim to reply within two working days. If we cannot resolve it, you can go to the Ministry of Commerce and Industry.

12. Changes to these terms

We may update these terms. The date of the latest version is shown at the top of this page. We will tell you about any significant change in the app or by email before it takes effect, and ask for your agreement again where needed. A change never affects an order you have already paid for.

13. Language and governing law

These terms are in Arabic and English. If the two differ, the Arabic text prevails. These terms are governed by the laws of the State of Kuwait, and the Kuwaiti courts have jurisdiction over any dispute arising from them.